Common Queries



Have questions in mind? Let us help you

Have questions in mind? Let us help you

APP

The app is available for download in the Play Store. Here’s the link: https://play.google.com/store/apps/details?id=com.knitter.social&utm_source=Website&utm_medium=app%20button&utm_campaign=Installation
You should have completed 13 years of age on the day of creating an account with Knitter.
If your phone’s OS is Android 5.0 or above, you can use Knitter.
To change your registered mobile number, follow these steps: a. Tap the menu on the top left corner. b. Select Settings > Account Settings c. Tap on Change Login Credentials. d. Select Change Mobile Number option. e. Enter your current password and tap Next. f. Enter the new mobile number and tap Next to finish.
To change your current password, follow these steps: a. Tap the menu on the top left corner. b. Select Settings > Account Settings . c. Tap on Change Login Credentials. d. Select Change Password option. e. Type the current password and new password. f. Tap Submit to finish. To change your current password, follow these steps: a. Tap the menu on the top left corner. b. Select Settings > Account Settings . c. Tap on Change Login Credentials. d. Select Change Password option. e. Type the current password and new password. f. Tap Submit to finish. Forgot your Password? However, if you have forgotten your password and cannot log in, follow these steps: a. Verify the mobile number by entering the OTP received and tap Next. b. Enter the new password c. Tap on the Submit button to finish
The number of logged-in devices indicates the total number of accounts across multiple devices that are active at the same time. If you suspect any unauthorized activity from any of these accounts, you can choose to log out from the current device or all devices immediately.
No. Every village has it’s own timeline where you will be able to view the posts with respect to that particular village.
To view timeline of a village from your Favourite list: a. On your home village timeline tap the dropdown menu to display the favourite village list. b. Tap the village whose timeline you want to view. To view timeline of a non-Favourite village: a. Tap the search icon at the top of your timeline. b. Search the village directly or make a sequence-wise selection of the State > District > Block > Village. c. Tap on the selected village to view its timeline.
To add villages to your Favourite list: a. Tap the search icon at the top of your timeline. b. Search the village directly or make a sequence-wise selection of the State > District > Block > Village. c. Once you are on the timeline, tap the star icon next to the village name on the top, to add to your favourite list. To remove a village from your Favourite list: On other village timelines a. If you are on the other village timeline you can check/ uncheck the star next to the village name on the top. Home village timeline a. On your home village timeline tap the dropdown menu to display the favourite village list. b. Tap Edit and click on the X button to remove the village.
To view members of your own village: a. Tap the menu on the top left corner. b. Tap Members to open the list.
You can view the profiles of individual members in the following ways: a. Find the member from the village member list and tap on the name. b. Find the member’s post from the timeline and tap on the name. c. Find the member from likes and comments on posts and tap on the name. Once you have opened the member’s profile, tap on Created Posts.
We consider the following items as personal profile information a. Profile picture b. Place of residence c. Mobile number d. Date of birth (therefore, age) e. Education You can disable the sharing for all of them if you do not want others to see them in your profile. Of these five, the profile picture, place of residence and education details are enabled by default. You need to disable them manually. The other two, mobile number and date of birth, are disabled by default.
You will find the following categories in the app: a. Agriculture b. Entertainment c. Government Schemes d. Gram Panchayat e. Information and News f. Problems You can use these Categories to tag a post that you are creating. This will help others to find your post faster. When you tap a Category option on your timeline, your timeline gets filtered and only posts tagged to the selected category are displayed.